FAQ - Frequently Asked Questions
We would be happy to answer all your questions about OceanWash. That's why you'll find answers to our most frequently asked questions here.
Is your question not listed? Write us an email at: hello@oceanwash.de
General information
OceanWash is a compact and more environmentally friendly alternative to traditional heavy-duty detergents for clothes. Instead of powder or liquid, you will receive your new detergent in the form of a detergent sheet.
Conventional laundry detergents often contain harmful ingredients that can pollute the water and be detrimental to health.
Conventional laundry detergents also often contain fillers, e.g., in the form of water or salts, which do not contribute to the washing performance but artificially increase the volume of the detergent. This leads to higher CO2 emissions during transport.
Large powder detergent boxes give the impression of a large quantity of detergent, but are often only 2/3 full.
Liquid detergents usually consist of 80% water, even though there is plenty of water in the washing machine. Furthermore, it is packaged in large plastic jugs.
At OceanWash, we have set ourselves the goal of making laundry detergent better and solving these problems. That is why OceanWash is reduced to the most necessary ingredients and reaches you in the smallest possible packaging size.
Using OceanWash offers you numerous advantages such as:
- OceanWash comes straight to your home thanks to its compact shape. You'll never have to lug around heavy cartons of detergent or big plastic cans again.
- With our detergent sheets you get concentrated detergent with pure washing power and you can do without deceptive packs in the future.
- OceanWash is laboratory tested, the ingredients are easily biodegradable, vegan and not tested on animals.
- Each detergent sheet has a dividing line and is easy to dose. You no longer have to worry about wasting from overdosing.
OceanWash differs from conventional detergents mainly in its form and in its chemical formulation.
Our detergent sheets are concentrated detergent and contain only necessary ingredients. Rather than adding unnecessary ingredients, we extract them and package OceanWash in a recyclable paper envelope. We completely refrain from using plastic. OceanWash's compact size also makes it easy to transport.
Product Related Information
We developed the OceanWash formula in collaboration with a detergent manufacturer, a chemical compliance company, and a chemical analysis laboratory.
The ingredients were tested and labeled in accordance with the European Detergents Regulation and the Law on the Environmental Compatibility of Washing and Cleaning Agents.
OceanWash's packaging consists of a paper envelope. The paper used for this comes from sustainable, FSC-certified sources. We also use paper for shipping packaging and avoid plastic.
We ship exclusively with DHL GoGreen+ from our location in Haverlah.
As an online retailer, we are legally obliged to finance the recycling of the packaging we put into circulation.
Once your OceanWash packet is empty, you can dispose of it in your household paper waste with a clear conscience, as we license our packaging with DerGrünePunkt and participate in their dual system for packaging recycling.
All OceanWash ingredients are, of course, vegan and cruelty-free.
Our detergent sheets are strong but flexible at the same time. The surface feels very slightly soapy, comparable to a bar of soap. The detergent sheet behaves like a sheet of paper in the hand and can easily be separated in two halves along the dividing line.
Our detergent sheets are very easily soluble in water, regardless of the water temperature. Upon first contact with water, they immediately dissolve completely.
The packaging bears 3 important symbols:
1. The rePurpose Global logo signifying the cleanup of oceans and coasts of 1kg of plastic waste for every package sold.
2. The green FSC certificate, which proves the use of paper from sustainable sources to manufacture the packaging.
3. The green dot that indicates participation in the dual system for packaging recycling.
Please keep your opened pack out of the reach of children and in a dry place.
However, humidity will not cause your detergent sheets to stick together.
We can guarantee optimal washing performance within a period of 2 years.
Even after 2 years, however, OceanWash should not lose its effectiveness.
Order & Shipping
We prepare every order for shipment within 24 hours. This happens every working day.
By shipping with DHL GoGreen, OceanWash gets to your home pretty quickly.
The average delivery time within Germany is 1-3 working days, to Austria 2-4 working days.
We currently offer payment by credit card, ApplePay, GooglePay, purchase on account with Klarna, Sofortüberweisung and AmazonPay.
Shipping to Germany and Austria costs €4.99. For orders over €40, shipping is on us.
Shipping to other countries may be a little more expensive. You can find more detailed information here:
OceanWash is currently available here in our online shop and partly on Amazon.
You can also find us in various zero-waste shops.
Regardless of whether it is an unpackaged store, supermarket, retailer or online shop: we have the right conditions and sales materials for all business customers. Simply send us an email to hello@oceanwash.de with your personal key details and we will make you an individual offer for a possible collaboration.
The right application
Using OceanWash is very easy.
On the back of the packaging you will find instructions for use as well as dosing instructions.
After you have determined the correct dosage, place the detergent sheet in the washing drum, then add your laundry and start your desired wash cycle as usual.
On the back of the packaging you will find precise dosing instructions . Please use the dividing line in the middle of each detergent sheet for the dosage.
Half a sheet of detergent is enough for a normal load of laundry. If your clothes are heavily soiled, please add half a sheet of detergent depending on the amount of laundry.
We are convinced that OceanWash will remove even the most stubborn stains. Should you ever have a particularly stubborn stain that OceanWash was unable to remove, please use a pre-wash spray or a special cleaner for certain types of stains. You can also use this in combination with OceanWash. In any case, please follow the cleaning instructions provided by the manufacturer of your clothing. You can find these on the small slips of paper sewn into your clothing.
OceanWash is suitable for all types of textiles, whether cotton, functional clothing, wool or silk. In any case, please observe the cleaning instructions of the manufacturer of your clothing and, if in doubt, use a special cleaning agent.
The hardness of the water must always be taken into account when dosing, but it does not have a major impact on the effectiveness of OceanWash.
You can find more detailed information on this on the back of the packaging in the dosing instructions.
Basically, you can combine a fabric softener with OceanWash as a heavy-duty detergent. This will mask the subtle scent of the detergent sheets.
However, we only recommend using fabric softener if you prefer a really intense laundry scent.
OceanWash's full effectiveness unfolds in a wide temperature range of 20-90°C.
So you can use OceanWash for all wash cycles in your washing machine.
No. When using OceanWash, it is generally necessary to avoid pre-wash cycles, otherwise the water is exchanged too quickly with the detergent solution and does not come into contact with the laundry long enough to clean it.
If the water is particularly hard, we generally recommend using half a sheet of detergent more. Hard water is generally not a problem for OceanWash and the washing performance will not noticeably decrease. Please note the dosing instructions .
In principle, OceanWash can also be used for wool and silk, as the ingredients in OceanWash do not attack the fibres. In case of doubt, we recommend using a special cleaning agent for particularly sensitive items of clothing.
No, not necessarily. Your laundry will feel soft after washing with OceanWash and will be easy to iron and lay. If you prefer a strong laundry scent, you can combine OceanWash with your usual fabric softener.
